Frequently Asked Questions (FAQs)
Here you’ll find answers to the most common questions about our products, services, delivery, payments, and support. If you still need help, our team is just a call or message away.
How can we help you?
At Tilak Electronic, our goal is to make your electronics buying experience smooth and stress-free. From choosing the right product to after-sales support, our experts are always ready to guide you with honest advice and reliable service.
What is your return policy?
We offer returns or replacements on eligible products as per brand guidelines. If you receive a damaged or defective item, please contact us within the specified time for quick resolution.
What payment methods do you accept?
We accept UPI, Debit Cards, Credit Cards, Net Banking, EMI options, and other secure online payment methods to make shopping convenient for you.
Do you sell gift cards?
Currently, we do not offer gift cards. However, we regularly introduce special deals, festive offers, and discounts on a wide range of electronics.
Submit a task
Share your product requirement or service request with us, and our team will handle it quickly and professionally.
Send message
Have questions about pricing, availability, or EMI options? Send us a message and get expert assistance.
Trusted experience
With years of industry experience and trusted brands, Tilak Electronic delivers quality products and dependable service.
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Yes, all products sold at Tilak Electronic are 100% genuine and sourced directly from authorized brands and distributors.
Installation services are available for selected products as per brand policy. Our team will guide you during purchase.
Yes, we offer easy EMI options on selected products through leading banks and finance partners.
Delivery timelines depend on product availability and location. Local deliveries are usually faster, and our team keeps you informed at every step.
You can call us directly, send a message through our website, or visit our store. Our support team is always happy to assist you.